In case we find the right logistics partner we will ship even to the ISS. Until then we ship everything terrestrial with Deutsche Post and climate-neutral with DHL GoGreen.
Orders within Germany:
Shipping costs are 3 Euro. If the order value is above 30 Euro, we ship for free. The delivery time is 3 to 5 business days.
Orders within the EU:
Shipping costs are 10 Euro. If the value is above 100 Euro, we ship for free.
As it is not easy for you to experience our underwear without having them in your own hands. Therefore we launched our satisfaction guarantee. We believe that our Brief Boxers are the best you have ever tried and labled them with a best-fit guarantee. But also with all our other garment we want to be sure that you are fully satisfied with them. If that is not the case for any reason, you can keep them. Just let us know if you like to have a refund or have them changed into the right size. Please note:
- only accounts for your first order of each product on JF1850.com
- for one pair of Boxers, one undershirt and one pair of socks
- if you choose a replacement into the right size, we will send you one free of charge (for orders within Germany)
- for all further returns/exchanges applies the policy below
- please send us an email to vanessa-chris@JF1850.com before you return any item. We will let you know about the next steps
- returns or exchanges can be made within 14 days after delivery
- all items must be unworn (you know why) and be sent back in the original packaging
- we process your request as soon as we recieve the returned goods